Business Process Services
Providing Unique Expertise to Achieve Scale.
Our expert teams can be deployed globally to support a variety of customer support functions including call center, finance and accounting, compliance, claims management, and other critical functions.
Digital Innovation With Quality Assurance
We provide highly specialized customer support, functional expertise, automated QA testing and production services and support staff to meet spike demands of your business or leverage the power of global teams to meet business requirements.
CX/UX Assurance
Omnichannel Assurance
Scalability
Security Assurance
We also provide unique testing skills to support various third party applications such as SAP, vertical solutions including P&C third party solutions and various functions including HR, Payroll, Claims, Finance and Accounting, Document Management and Healthcare Claims.
Technology solutions we provide
We Mitigate Risk Using a Proven Roadmap to Digital Transformation
Why Industry Leaders Trust Quess GTS BPS
- Lean Operation Model and Omnichannel Support
- Analytics-Driven Decision making
- Simplified Delivery With Smart Staffing
- Multilingual & Multicultural Support
- Specialized expertise that can scale leveraging a global team
- Partnership model delivering excellence at a lower price point
How Quess GTS can help your business
Our expert teams can be deployed globally to support a variety of customer support functions including call center, finance and accounting, compliance, claims management, and other critical functions.
Further Read
Digitised the existing calling process to reduce disputes at a lesser TAT.
One of the world’s largest electronic device manufacturers with approximately 1B customers needed to address technical queries from its global clientele. Their existing calling process also needed a revamp.
Featured Partners
FAQ
Quess GTS offers a wide range of BPO services to support various business functions. Our BPO solutions include: customer support & helpdesk services, back-office operations such as data entry & document processing, Finance & Accounting services including accounts payable/receivable and payroll processing, Human Resources outsourcing, including recruitment & employee administration, IT helpdesk & technical support as well as other customized solution packages.
