Managed Services

Cloud and on-premise apps: monitored, managed and hosted 24/7.

We offer 24 x 7 infrastructure Support, Cloud Hosting and Co-Location services to ensure a highly secured, optimized and efficient operation.

Data Center & Hosting technology solutions

Our state-of-the-art data centers provide the security, reliability, and scalability necessary to support your business operations. With our hosting technology solution, you can easily deploy and manage your applications, websites, and other digital assets, all while ensuring high availability and performance.

Ensure lower infrastructure and server management costs with our hosting solutions. Further, equip your business with our services that continue to adapt to latest cloud-based developments (AWS, Azure), and deliver market-approved hosting.

Managed Services

Our industry-recognized Managed Service solutions ensure that IT Services are operating at maximum efficiency in accordance with the defined Service Levels.

Our NOC capabilities

The primary purpose of our Network Operating Center is to ensure that IT Services are operating at maximum efficiency in accordance with the defined Service levels.

Our SOC capabilities

The purpose of our Security Operating Center is to ensure that our customer environments are secured with AI-powered tools that keeps current with today's evolving Cyber Security threats.

Optimize operational reliability, security and availability using our industry recognized managed service team.

We manage On-Premise and All Cloud environments.

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Managed services

Our Managed Services include but are not limited to:

  • Problem ticket creation, Password reset and user access requests.
  • Troubleshooting (via remote access and on call), Root Cause Analysis (RCA), Reporting, Resolve L1 issues, and coordinate with relevant teams for Level 2 and Level 3 issues.
  • Device Management services to help customer secure end-user devices including software updates, virus protection and device tracking
  • Real-time Network monitoring which identifies and resolves issues before impacting business operations.
  • Email management and administration including M365 updates.
  • Upgrades and migration services (on-premise, Cloud, and Hybrid environments)
  • 24 x 7 Cyber monitoring, testing, and prevention
  • Storage optimization services including data and application backups.

Our NOC capabilities

We are proactive in our coverage scheduling and respond quickly leveraging a global team of engineers to meet your SLAs. Our NOC services include:

  • Network Monitoring
  • Workstation Management and Monitoring
  • Server Monitoring and Server Management
  • Storage Monitoring and Management
  • Backup Monitoring and Disaster Recovery
  • Security Management and Monitoring
  • Application Performance Management and Monitoring
  • Patch Management and Monitoring
  • Ad hoc/Customer Specific Requirements

For more information, please review Manage Services or our Technology Solutions services.

Our SOC capabilities

We are proactive in our coverage scheduling and respond quickly leveraging a global team of engineers to meet your SLAs and ensure Cyber Protection. We recommend bundling our Cyber services with managed services and NOC services to maximize 24 x 7 infrastructure support. Our advanced SOC services include:
(Real-time threat detection leveraging Artificial and Human Intelligence for:

  • 24/7 vulnerability management
  • Endpoint penetration tests
  • Email and Texting Phishing and Ransomware Prevention
  • Malware assessment
  • Targeted cyber threat intelligence investigations
  • Digital forensics
  • Network security

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